98f Frequently Asked Questions

How do I create a 98f account?

Creating a 98f account takes under two minutes. Click the registration button on the 98f homepage, enter your mobile number, choose a secure password, and verify your number via OTP. Once verified, your 98f account is active and you can make your first deposit straight away. You must be at least 18 years old to register.

What documents does 98f require for KYC verification?

98f's KYC process typically requires a valid Pakistan National Identity Card (CNIC). In some cases a passport may be accepted. You will be asked to upload a clear photo of your CNIC front and back, along with a selfie. KYC is required before your first withdrawal and helps protect your account from unauthorised access.

I forgot my 98f login password. How do I reset it?

On the 98f login page, tap "Forgot Password" and enter the mobile number registered to your account. You will receive an OTP to that number. Enter the OTP, then set a new password. If you no longer have access to your registered number, contact 98f support via live chat and a team member will assist you through identity verification.

Can I have more than one 98f account?

No. 98f strictly allows only one account per person, per household, and per device. Operating multiple accounts is a violation of 98f's Terms and Conditions and will result in all linked accounts being suspended. Any balances held across duplicate accounts may be forfeited pending investigation. If you have accidentally created a second account, contact support immediately.

How do I close my 98f account permanently?

To permanently close your 98f account, contact the 98f support team via live chat or email at [email protected] and submit a closure request. Before closure, any remaining balance will be withdrawn to your registered payment method. If you are closing your account for responsible gaming reasons, 98f can also apply a self-exclusion so that you cannot reopen an account in future.

How do I deposit money into my 98f account using JazzCash?

Log in to your 98f account, go to the Cashier section, select Deposit, and choose JazzCash as your payment method. Enter the amount you wish to deposit in PKR, confirm, and you will receive a payment prompt. Complete the payment via the JazzCash app or USSD. Deposits via JazzCash are credited to your 98f balance almost instantly once confirmed by JazzCash.

What is the minimum deposit amount on 98f?

The minimum deposit on 98f varies by payment method but is generally as low as Rs 200 for JazzCash and Easypaisa. Bank transfer minimums may be higher. The exact minimum for each method is displayed in the 98f cashier at the time of deposit. There is no maximum deposit limit enforced by 98f, though your payment provider may impose their own transaction limits.

How fast is a JazzCash withdrawal on 98f?

JazzCash withdrawals from 98f are typically processed within 15 to 60 minutes once approved by the 98f payments team. During peak hours or for first-time withdrawals requiring KYC review, the process may take up to 24 hours. 98f does not charge any withdrawal fee for JazzCash transactions, though JazzCash may apply their own standard transaction charges.

Can I withdraw using Easypaisa on 98f?

Yes. Easypaisa is a fully supported withdrawal method on 98f. To withdraw via Easypaisa, go to the 98f Cashier, select Withdrawal, choose Easypaisa, and enter the amount and your registered Easypaisa mobile number. Withdrawals are usually processed within 1 hour. Your Easypaisa account name must match the name on your 98f account for the transfer to be approved.

Does 98f support bank transfers via HBL, UBL, or Meezan Bank?

Yes, 98f supports bank transfers via HBL, UBL, Meezan Bank, and Bank Alfalah for both deposits and withdrawals. Processing times for bank transfers are typically 1–3 business days depending on your bank. The minimum bank transfer amount is higher than mobile wallet methods. All bank account details must be registered in your name to match your 98f account identity.

What slots games are available on 98f?

98f offers a wide range of slot games from leading providers including JILI, PG Soft, Pragmatic Play, and others. Popular titles include JILI Money Coming, Fortune Gems, and a variety of jackpot slots. You can filter games by provider, volatility, or feature type in the 98f slots lobby. All slots on 98f use certified RNG systems ensuring fair and random outcomes on every spin.

Can I bet on PSL cricket matches on 98f?

Yes. 98f covers Pakistan Super League (PSL) matches with a full range of betting markets including match winner, top batsman, total runs, over/under, and live in-play betting. During PSL season, 98f typically offers enhanced odds and special promotions for Pakistani fans. International cricket fixtures including Pakistan national team matches and ICC events are also available on 98f.

Is there a live casino on 98f?

Yes. 98f features a full live casino section with real dealers streaming in real time. Available games include live baccarat, live roulette, live blackjack, live Andar Bahar, and live teen patti – titles that are particularly popular with Pakistani players. Live casino tables are available 24/7 and are streamed in HD quality. You can access the live casino from both desktop and the 98f Android app.

Is 98f fair? Are the games rigged?

98f is committed to fair play. All virtual casino games on 98f use certified Random Number Generator (RNG) technology, which is independently audited to ensure truly random and unmanipulated outcomes. Live dealer games use physical cards and roulette wheels with no digital manipulation possible. Game providers on 98f hold international gaming certifications and are regulated entities in their respective licensing jurisdictions.

Can I play 98f games on my Android phone?

Absolutely. 98f is fully optimised for Android devices. You can play directly through the mobile browser at 98f.onl with no app download required, or download the dedicated 98f Android APK for a faster, app-style experience. The 98f Android app supports all games, deposits, withdrawals, live betting, and account management. iOS users can access 98f via the mobile browser on Safari.

What welcome bonus does 98f offer to new players?

98f offers a welcome bonus to newly registered players on their first deposit. The specific bonus percentage, maximum bonus amount in PKR, and eligible games are displayed on the 98f promotions page at the time of registration. Welcome bonuses are subject to wagering requirements, meaning the bonus amount must be played through a specified number of times before winnings can be withdrawn. Full terms apply.

What are wagering requirements and how do they work on 98f?

A wagering requirement specifies how many times a bonus amount must be bet before the associated winnings become eligible for withdrawal. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place a total of Rs 20,000 in qualifying bets before withdrawing. On 98f, the specific wagering requirement for each bonus is clearly stated in the promotion terms. Not all games contribute equally to wagering.

Does 98f have a loyalty or VIP programme?

Yes. 98f operates a loyalty programme that rewards regular players with points for every real-money bet placed on eligible games. Points accumulate over time and can be redeemed for bonus funds or other rewards. High-volume players may be invited to the 98f VIP programme, which includes personalised bonuses, faster withdrawal processing, dedicated account management, and exclusive promotions. Contact support to find out your current tier status.

Can I use a bonus on cricket betting at 98f?

Whether bonus funds can be used on cricket betting at 98f depends on the specific promotion. Some welcome bonuses and reload offers are valid for sportsbook betting including cricket markets, while others may be restricted to casino games only. Always check the individual bonus terms on the 98f promotions page before opting in. Sportsbook bonuses at 98f typically require minimum odds per selection to count towards wagering.

What is the minimum age to play on 98f?

You must be at least 18 years of age to register and play on 98f. This is an absolute requirement with no exceptions. 98f verifies player age during the KYC process. Any account found to be held by a person under 18 will be immediately suspended and any winnings forfeited. 98f takes its responsibility to prevent underage gambling very seriously and cooperates with all regulatory enquiries on this matter.

How do I self-exclude from 98f?

To self-exclude from 98f, log in to your account, go to Account Settings, and select Responsible Gaming. Choose the Self-Exclusion option and select your preferred duration: 6 months, 1 year, 3 years, or permanent. Self-exclusion takes effect immediately. Alternatively, contact 98f support via live chat or at [email protected] and an agent will process your self-exclusion request on the spot, 24 hours a day.

Can I set a deposit limit to control my spending on 98f?

Yes. 98f's responsible gaming tools include daily, weekly, and monthly deposit limits. Once a limit is set, 98f will automatically block any deposit that would exceed it. Lowering a deposit limit takes effect immediately. Increasing a limit requires a 48-hour waiting period to prevent impulsive decisions. You can manage your deposit limits directly in the Responsible Gaming section of your 98f account settings.

How do I contact 98f customer support?

The fastest way to reach 98f support is via the live chat feature available on the 98f website and Android app, 24 hours a day, 7 days a week. You can also email [email protected] for non-urgent queries. 98f support agents can help with account issues, payment queries, responsible gaming tools, technical problems, and bonus questions. Response times via email are typically within a few hours.