Responsible gaming is not a footnote at 98f – it is a foundational part of how the platform is built and operated. Every feature, every promotion, and every communication from 98f is designed with player welfare in mind. We want every person who plays on 98f, whether they're in Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad, to enjoy the experience safely and within their personal means.
98f recognises that gambling, like many forms of entertainment, carries a risk of harm if approached without awareness. For the vast majority of players, betting on cricket, spinning slots, or joining a live baccarat table is a harmless leisure activity. For a small number of people, however, gambling can become problematic. 98f takes this seriously and has invested in a full suite of responsible gaming tools accessible directly from every registered account.
Our responsible gaming programme is built around three principles: awareness, control, and support. We give you clear information about the risks, the tools to manage your activity, and direct access to help when you need it. No judgement. No pressure. Just straightforward support, available 24/7.
Every tool below is available inside your 98f account settings at no cost. No waiting period. No forms to fill. Instant effect.
Deposit limits let you put a hard ceiling on how much money you add to your 98f account over a chosen time period. You can choose a daily limit, a weekly limit, or a monthly limit – or all three simultaneously. Once a limit is set, 98f will automatically decline any deposit attempt that would breach it. Deposit limits take effect immediately when set. If you request an increase to an existing limit, a 48-hour waiting period applies before the higher limit is active – this cooling-off period is intentional and protects you from impulsive decisions. Decreasing a limit always takes effect immediately.
It is easy to lose track of time when you are in the middle of a live cricket betting market or a slots session. 98f's session time reminder feature lets you set a notification that fires after a chosen period of continuous play – for example, 30 minutes, 1 hour, or 2 hours. When the reminder triggers, you will see a prominent on-screen alert showing how long you have been playing and inviting you to take a break. The session continues only if you actively choose to continue. This tool is particularly useful for players in Pakistan who play late into the night during PSL season or major international cricket fixtures.
A cooling-off period temporarily deactivates your 98f account for a duration you select: 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a cooling-off period you cannot log in to 98f, place bets, or make deposits. Your account balance is preserved. 98f will also pause any promotional emails during the cooling-off period. At the end of the selected period, your account is automatically reactivated and you may log in again. Cooling-off is ideal if you feel you have been gambling more than intended and simply need a reset without going through full self-exclusion.
Self-exclusion is the strongest responsible gaming tool available at 98f. When you self-exclude, your account is immediately and permanently closed. 98f removes you from all marketing lists and makes best efforts to prevent you from opening a new account. Self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure are available. Self-exclusion cannot be reversed during the selected period – this is by design. If you are concerned that gambling is causing genuine harm to your finances or wellbeing, self-exclusion is the right step. Contact the 98f support team 24/7 via live chat and a trained agent will guide you through the process immediately.
98f enforces a strict minimum age requirement of 18 years for all registered users. This is not simply a legal formality – it reflects 98f's genuine commitment to protecting young people from the potential harms of gambling. Gambling by minors is illegal, unethical, and deeply harmful, and 98f has zero tolerance for it.
During registration, all users are required to confirm their age. 98f's KYC (Know Your Customer) process may require users to submit government-issued identity documentation – most commonly a Pakistan National Identity Card (CNIC) – which includes date of birth. Accounts where age cannot be verified, or where 98f has reasonable grounds to suspect the user is under 18, will be suspended immediately pending investigation.
If you are a parent or guardian and you believe a minor may have accessed or registered a 98f account using a shared device, please contact the 98f support team immediately. We will investigate and take appropriate action without delay. We also strongly encourage parents to use device-level parental controls to restrict access to gambling websites and applications where children may have unsupervised internet access.
Answering honestly is the first step. If you find yourself saying "yes" to several of the questions on the right, it may be time to use one of the 98f responsible gaming tools or to speak to a support professional. There is absolutely no shame in asking for help – it takes real strength to recognise when a habit is causing harm.
These questions are not a clinical diagnosis. They are a simple awareness check designed to help you reflect on your relationship with gambling. 98f encourages every player to go through this check periodically, not just when things feel out of hand.
If any of these questions concern you, please log in to your 98f account and access the responsible gaming tools immediately, or contact 98f support via live chat 24/7.
Do you gamble with money that was meant for essential expenses like rent, food, bills, or family needs?
Have you ever felt the need to increase your bets or deposit amounts to get the same level of excitement?
Do you gamble to try to win back money you have previously lost?
Have you lied to family members or friends about how much time or money you spend on gambling?
Do you feel restless, irritable, or anxious when you try to cut back or stop gambling?
Has gambling ever caused problems with your relationships, job, studies, or mental health?
Do you find it difficult to stop gambling once you have started, even when you intended to play for only a short time?
Setting up responsible gaming controls on 98f takes less than two minutes.
If you need help activating any responsible gaming tool, the 98f support team is available 24/7 via live chat. Contact us at [email protected]